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akashik
Apr 17th, 2002, 12:21 AM
Dotster just sent me this e-mail and I thought I'd pass it on here in case it was of interest. I had much the same from GoDaddy a month or so ago as well:


Dear Dotster Customers,

Over the last several weeks, it has been brought to our attention that
several companies, incuding Network Solutions/VeriSign, are sending
deceptive and predatory domain expiration notices and domain dispute
notices to customers of other registrars. We are writing to warn you about
these mailings and to remind you that any legitimate information regarding
the domains you register at Dotster will come only from Dotster Inc. and
will be clearly identified as such.

Deceptive Domain Expiration Notices: VeriSign Inc. (formerly Network
Solutions) has been sending via postal mail false domain expiration
notices. The purpose of these notices is to get the customer to unwittingly
transfer and renew their domain names with VeriSign.

Unfortunately, the notices are designed so that it is not clear who they
are from. Please take note that Dotster only sends renewal notices via
e-mail. If you receive a domain expiration notice in the mail, it IS NOT
from Dotster. If you follow the instructions in the letter, you will be
renewing your domains at significantly higher prices than you currently pay
at Dotster.

Domain Dispute Notifications: Many domain name registrants are receiving
"Domain Dispute Notification" mailings from an entity identifying itself as
XChange Dispute Resolution. The mailings falsely state that XChange is an
ICANN authorized arbitrator and that the registrant must mail in a security
deposit fee to defend ownership of the domain name.

The sender of these notices has not been approved by ICANN as a provider of
dispute-resolution services under ICANN's Uniform Domain Name
Dispute-Resolution Policy (UDRP). Registrants should not send money as
requested by this notice. Registrants who receive the notice should contact
an appropriate governmental law enforcement/consumer protection agency to
report the incident. Recipients can also fax the notice to ICANN at
+1-310-823-8649.


Greg Moore

wowewo
Apr 17th, 2002, 04:46 PM
Thanks for that post. They did this with two of my customers. It ended up tarnishing my customer's opinions of my service. Verisign sent them FInal Notices. My customers though I was scamming them for their money. What I did was actually paid their $70.00 verisign fee. It ended up costing me money to rebuild my customer's faith in my company.