I need to find a 24/7 telephone tech service

[Drakkan]

Does anyone know where I can find/hire a 24/7 tech support service? I have great support now but I want to be able to take a break and not check my computer every hour or so.
Any suggestions are appreciated.

[Phoenix]

I just did a quick search on Yahoo and found quite a list of oursourced technical support providers from A-Tech to Zund:

http://dir.yahoo.com/Business_and_Economy/Business_to_Business/Computers/Services/Technical_Support/

None of them appear to specialize in providing web hosting tech support, so perhaps there is a business opportunity for some enterprising hosting experts out there.

[Essentials]

Have you tried bobcares.com (http://bobcares.com/) ?

(not sure if they offer phone support)

[Drakkan]

Thanks........ I think this is what I wanted. I appreciate your posting that link.
In case anyone wants to know......I will post again about his service. I am signing up.

[edatahost]

support outsourcing is a bad idea... third party will never offer the support you [or your own employees] can offer. But then again, it may save you some bucks in the middle, but will cost too much if you grow big...

[multipleimage]

dial a nerd is not that bad of a company. i cant find there website but there phone number is 520 790 1489

[Drakkan]

:p
I just went ahead and got a on call tech...... but I appreciate everyone's input. This way...... I can learn as I go and will be able to offer support help myself.

[multipleimage]

Originally posted by Drakkan
:p
I just went ahead and got a on call tech...... but I appreciate everyone's input. This way...... I can learn as I go and will be able to offer support help myself.

That is probably the best way to do it. I dont like outsourcing support to a company personally I would rather hire someone to do it. You have more control over it.