Gregr
Jul 2nd, 2003, 04:04 AM
Stay away from Serverbeach. I made the mistake of signing up with these idiots.
June 5, with no notice, they shut off 2 of my 3 servers. I thought they had network problems. After logging in I noticed my servers were shut off for AUP violations. They said they received 7 spamcop.net complaints, so they shut down my servers. After screaming at the salesman that I don't spam, they sent me the complaints. I own 2,500 domain names. A spammer included a few of my domain names in the content. 2 hours later they said they would turn my servers back on if I disabled the 4 domain names found in the spamcop.net complaints.
I wrote the following to Spamcop.net:
I own 2,500 domain names. I assume a competitor has figured out how to use you to cause damage to me. Today my ISP shut off one of my servers without any warning. That server generates $1,200-$1,500 in revenue each day. It contains ecommerce sites like Snaps.com.
Now after 2 hours of being down and screaming on the telephone, the ISP has turned the server back on but with stipulations:
I will turn your server back on, but the following domains MUST be
removed from your ServerBeach server within the next 24 hours:
83.com
poe.com
4j.com
www.milled.com
Spamcop replied:
Hi Greg. I'm ccing serverbeach. They made a bad call on this one, I think. I can certainly understand how distressing this must be, and I appreciate the relatively restrained complaint. For my part, I appologize for the misdirected complaints. They are the result of a new spammer trick which fools spamcop into going after the wrong site. Note this tricky HTML from one of the enclosed spams:
Now fast forward to today July 1. I received 3 emails that looked like this:
We are receiving complaints of UCE/SPAM email associated to your
server with IP address:
66.139.76.93
This is clearly in violation of our ToS and AUP and is grounds for
termination of service without refund.
We expect detailed explaination and course of action in resolving this
issue ASAP to ensure no disruption of current service..
Meanwhile, future violations we result in SERVICE DISRUPTION WITHOUT
NOTICE.
- ServerBeach Network Abuse Department
- SpamCop V1.3.3 -
This message is brief for your comfort. Please follow links for
details.
http://spamcop.net/w3m?i=z302988983...ab159d9ead93c3z
Spamvertised website: http://carleton.com
> http://carleton.com is 66.139.76.93; Fri, 20 Jun 2003 19:32:55 GMT
I replied with:
I don't spam but I think I will now. I'm going spam as many people as I can and put Serverbeach.com in the content of the spam. Are you going to shut your site down as result? Do you see how stupid your actions are?
They immediately shut off all of my servers and sent this:
Your server(s) have been taken offline due to non-compliance.
UCE/SPAM is not tolerated here.
- ServerBeach Network Abuse Department
Tomorrow I'll be paying a visit to my attorney. They have effectively burned down several of my businesses and my businesses have been permanently harmed by this.
June 5, with no notice, they shut off 2 of my 3 servers. I thought they had network problems. After logging in I noticed my servers were shut off for AUP violations. They said they received 7 spamcop.net complaints, so they shut down my servers. After screaming at the salesman that I don't spam, they sent me the complaints. I own 2,500 domain names. A spammer included a few of my domain names in the content. 2 hours later they said they would turn my servers back on if I disabled the 4 domain names found in the spamcop.net complaints.
I wrote the following to Spamcop.net:
I own 2,500 domain names. I assume a competitor has figured out how to use you to cause damage to me. Today my ISP shut off one of my servers without any warning. That server generates $1,200-$1,500 in revenue each day. It contains ecommerce sites like Snaps.com.
Now after 2 hours of being down and screaming on the telephone, the ISP has turned the server back on but with stipulations:
I will turn your server back on, but the following domains MUST be
removed from your ServerBeach server within the next 24 hours:
83.com
poe.com
4j.com
www.milled.com
Spamcop replied:
Hi Greg. I'm ccing serverbeach. They made a bad call on this one, I think. I can certainly understand how distressing this must be, and I appreciate the relatively restrained complaint. For my part, I appologize for the misdirected complaints. They are the result of a new spammer trick which fools spamcop into going after the wrong site. Note this tricky HTML from one of the enclosed spams:
Now fast forward to today July 1. I received 3 emails that looked like this:
We are receiving complaints of UCE/SPAM email associated to your
server with IP address:
66.139.76.93
This is clearly in violation of our ToS and AUP and is grounds for
termination of service without refund.
We expect detailed explaination and course of action in resolving this
issue ASAP to ensure no disruption of current service..
Meanwhile, future violations we result in SERVICE DISRUPTION WITHOUT
NOTICE.
- ServerBeach Network Abuse Department
- SpamCop V1.3.3 -
This message is brief for your comfort. Please follow links for
details.
http://spamcop.net/w3m?i=z302988983...ab159d9ead93c3z
Spamvertised website: http://carleton.com
> http://carleton.com is 66.139.76.93; Fri, 20 Jun 2003 19:32:55 GMT
I replied with:
I don't spam but I think I will now. I'm going spam as many people as I can and put Serverbeach.com in the content of the spam. Are you going to shut your site down as result? Do you see how stupid your actions are?
They immediately shut off all of my servers and sent this:
Your server(s) have been taken offline due to non-compliance.
UCE/SPAM is not tolerated here.
- ServerBeach Network Abuse Department
Tomorrow I'll be paying a visit to my attorney. They have effectively burned down several of my businesses and my businesses have been permanently harmed by this.