If you need to find a better and more reliable way to make sure all of the problems that arise each business day are handled? Using web based help desk software to accomplish these goals will make both the boss and your customers a lot happier.
With the right kind of web based help desk software requests can be promptly adhered to. Customers receive timely feedback thus cementing their trust in the company.
Key features of an effective web based help desk software:
-Easy-to-Use Management Support
-User/Agent & Department
-View & Reply Support Tickets
-Support Canned Message for Faster Reply
-Customizable Helpdesk Form Fields
-Integrate with FAQ Knowledge Base
Getting one of the leading web based help desk software can truly help you improve the quality of the service you provide and help you solve the problems called in by the clients.
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Jul 4th, 2012, 02:34 AM #1Registered User
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Web Based Help Desk Software Provides Timely Customer Feedback
By Tellyliu in forum Cloud Hosting Offers & RequestsReplies: 0Last Post: May 25th, 2012, 03:14 AM
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